The following information is a guide to our how our patches work and the different ways in which you can pay for your patches, if there is any part of the information that is unclear or you have any questions, please do not hesitate to contact Anna or Matt who will be more than happy to help you.
Due to the fact that we have a very strict payment policy on patch ice, we have compiled some information on the different payment types and how to avoid any misunderstandings. Also included is a registration form which you must complete and return to the box office, this will enable us to keep you updated with all the rink news and information.
Once you have completed the registration form (which you can open here) and handed it back to the Box Office, you can begin to skate on patch.
For any current skaters, this information has been put together to reiterate our payment procedures and ensure all skaters fully understand our systems, but once again if you have any further queries, please do not hesitate to contact us.
There are 3 different ways to pay for your patch ice, dependent on what patch you are skating on. If you are unsure of how anything works, please ask Anna or Matt who will be pleased to assist you.
Book of 4 pre-paid patch tickets – £35.00
This is the easiest and recommended way for you to purchase your tickets, you can buy the books in as many quantities as you require so you will always have payment with you. Skaters who skate before 11am in the morning and on a Wednesday evening, you must have previously paid for the ice so this method will ensure you have already paid for the patch. You must clearly write your name and the date on the patch ticket, write your name and ticket number in the patch book, and put it through the slot which is situated under the Box Office window.
Single patch ticket – £10.00
This method can only be used if you skate on a patch during which the Box Office is open and staffed, opening times for the Box Office can be found within this pack. You simply pay for the patch as you come in at the Box Office. Please write your name and ticket number in the patch book.
Figure Season Ticket – £45.00
If you skate several times a week, then you may find a saving in the Monthly season ticket, you purchase this before the start of the month, it then enables you to skate on all your patches without worrying about paying every time you skate.
You can also pay for your season ticket by standing order at a price of £45.00 per month. Standing order forms can be found in the patch book.
Whichever method you choose to pay with you must always write your name in the patch book, which is situated at the Box Office, as you will have already paid for your patch, you will have a patch number which will be either: